Terms & Conditions

Storage Solutions | Bowen Group / Terms & Conditions

Money Back Guarantee*:

If your Super 123 storage system does not increase storage capacity or improve the efficiency of your storage area, Bowen Storage will refund the total purchase price and remove all materials from site provided that the eligibility and conditions below are satisfied.

*Eligibility & Conditions:

  • Money Back Guarantee is only available for new retail customers using the Super 123 storage system in a retail shop tenancy for back of house and/or front of house use.
  • Installation of the Super 123 storage system must be in accordance with the Bowen Storage Super 123 Installation Manual.
  • A Money Back claim demonstrating the issues of concern must be made in writing and received by Bowen Storage within 30 days of the Super 123 storage system installation handover.
  • Upon receipt of the Money Back claim, Bowen Storage is entitled to a further 30 days to adjust and improve the Super 123 storage system installation.
  • If the modified Super 123 storage system does not increase storage capacity or improve the efficiency of your storage area, a final Money Back claim must be made in writing and received by Bowen Storage within 14 days of the modified Super 123 storage system installation handover.
  • Upon receipt of the final Money Back claim, Bowen Storage will refund the total purchase price after all materials supplied by Bowen Storage are removed from the site.
  • Title to the Super 123 storage system remains with Bowen Storage during the Money Back Guarantee period and the personal property securities provisions in our standard terms and conditions of business shall continue to cover the money back guarantee period.
  • The Money Back Guarantee offer does not apply and Bowen Storage is not required to honour the Money Back Guarantee offer if a financing statement within the meaning of the Personal Property Securities Act 2009 is registered over the Super 123 storage system or any part thereof at any time during the Money Back Guarantee period, or if the Super 123 storage system or any part thereof is damaged or is not in resalable condition.